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My newest Resume
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My
background includes several years of Customer service and management experience.
I am an accomplished business owner/operator both co-owning a business with my
husband, and running my own Web-Page company called Triquetra Productions, of
which I still maintain several clients. I have extensive skills in
office/business management, bookkeeping, computer hardware/software/training and
much more. I also have extensive
knowledge in Microsoft software, and networks.
I
am interested in
all
shifts, and my salary is negotiable, as is my schedule.
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Morgana Starr Branham |
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127 HWY 150
575-613-1308
Arroyo Seco, NM
TaosSurferGirl@gmail.com |
Objective:
To obtain a position within your company.
Professional Qualifications:
Computing:
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Web-page creation, developing content and graphics, setup and maintaining
servers, and network infrastructure.
Website maintenance, updates, internet, intranet, and networking to include;
HTTP, Java, Java Script, CGI and Pearl, PC set-up and installation of
software
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Proficient in: Windows 95, 98, NT and XP. MS word, Excel, Power Point,
Access, Outlook, Front page, Net Meeting, Flash, Netscape, MSIE, TCP/IP,
SMTP, Networking & Shopping Carts and others to numerous to mention.
All Microsoft OS’s.
Intranets: Falcon systems, Sage, SPI, DOS, Peach Tree
Office/Accounting/Customer Service:
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Several years of customer service experience at Shopping.com with retail
sales background. Experienced with a/p, a/r, data and office management,
general office and receptionist/telephone skills.
Industrial
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Performed assembly and disassembly, soldering/micro soldering and testing of
electronics including cell phones.
Additional Experience and Training (Health Field)
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I am also a Nationally Certified RMA, and have done in home Health Care and
assistance on and off and in a part time capacity for 17 years.
I have been liaison between geriatric patients and family/healthcare.
And I specialize in Geriatrics and Substance/Mental clients who need in home
care occasionally providing everything from assistance in home, to total
self care. I do this part time as I
also love What I do full time. But
in this field I was helping family and friends with my degrees and
certifications.
Professional
Experience:-
June
2008-Febuary 2009:
ACT Call Center
Taos NM
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Hired out for Bank of
America Fraud detection and Resolution
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Assisted cardholders with
credit issues
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Fast resolutions of
those problems
September 2006-June 2007:Customer Support
Liberty Medical & Shell Gas
station on Bayshore
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Receiving Inbound and
Outbound calls
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Helping Patients with their
accounts and Diabetic Supplies
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Giving technical help with
the various Meters
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Worked a second job for
6 months at the Shell on Bayshore as assistant manager.
April
2001-Present day:
IT\Web\Customer Support
Triquetra Productions
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Maintains Web Pages for
various local and national companies.
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Self employed/Owner of
Company
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Creates and Maintains
company Web Pages, Shopping Carts and Web Products.
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Maintains network,
providing local and long distance support.
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Assisted with site
maintenance for MiracleMike.com.
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Maintains E-Commerce Web
Sites & Data Base
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IT and Software
Support.
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And for the last 17
years I have utilized my RMA, and on the side have maintained my national
registration, and have done Home Health Care and in home Medical Assisting.
And in the past I have worked in Nursing Homes, Offices, and Rehab
centers. Again, this was part time
to help family and friends.
Feb
2006-June 2006
Assembly/Disassembly/Testing
Manpower Arvato
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Assembly/Disassembly and
testing of Nokia and Motorola phones including Razor phones.
Dec 2004 – March 2005
Cashier
Publix
Melbourne, FL
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Cashier
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Replenished floor stock
after closing
April 2000-2001
IT\Web\Customer
Support
ACHC/LMS/AskGasp
Irvine CA
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Created and maintained both
company web pages, shopping carts, web products, maintained E-Commerce web
sites, and data bases.
·
Maintained Network (NT
Server & Microsoft Exchange), provided IT and software support for the company
in a management capacity.
10/99-4/00
Customer Service Engineer
Accounting
Principals
Irvine, Ca (Temp):
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Customer Representative,
performed web-page design.
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Trouble shooting,
resolution, provided customer assistance with Web-Stores
1/99 – 8/99
Customer Service Engineer Shopping.com
Huntington Beach CA
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Customer Service and Web
Page Maintenance
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Dealt with Returns
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Was responsible for the
more challenging customer support Issues
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Customer service/help
desk provided troubleshooting for utilizing online systems for immediate
service.
1995 – 1998
IT\Web\Customer Support
Osprey Computing & Networking
Service Palm Bay,
Florida
Co-Founder
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Installed Intranets for
local businesses, small business PC set up and installation.
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Provided on-line request
database for local restaurants
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Created & Maintained web
pages for local businesses, as well as web hosting
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Accounts
receivable/payable
1996-1998
Assembly\Micro Soldering
Temp Services (JMS)
Melbourne, Fl
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Assembly
·
Micro Soldering
1985 – 1995
Norell & Kelley temporary Services
Orlando / Brevard Florida
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Data Entry, Database
Creation /Management and Inventory Control
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Shipping & Returns,
Customer Service and Collections
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Bookkeeping/Payroll/Accounting/Billing and Accounts Receivable and Payable
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Receptionist/Secretary
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Circle K
cashiering/Texaco Management/Taco Bell Management
References:
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Louise Murphy, AAA home health care
575-741-1406Taos,
NM **Recommendation** Sandi Butler, Founder of Life on the Way Ministries
772-579-7815
Port St. Lucie **Recommendation** Ronald E Ray, IT
Specialist, Diwaniyah Iraq Michael Haertjens, Miracle Mike, .inc Palm Bay Fl Sr. Software
Engineer Harris, Florida Dax Valencia, Land American, Marketing Design, Irvine Ca
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Ed St.Amour, Owner of ACHC Charlie Turner, TeckSpec Sales Executive Andrew Kennedy, Shopping.com supervisor Shopping.com Victor Garcia, Storage Sentinel, (sub division of ACHC), Executive
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Education(Past and continuing)
1990 Brevard
Community College and UF
1990 Keiser College Associated Computer Science
Program\accounting and management
2004Herzing College
MCSE and NET+ Training
To Date I stay current in all Microsoft technologies and in
my other field. I actively attend
numerous seminars and online refreshers for both, and also take social training
to enhance my Human relations to better enhance my skills.
I also use my RMA certification to provide family and friends with in
home health care.
