Morgana Starrs Resume Please email for the official version with
contact info
My background includes several years of Customer service, management and
assembly experience.
I am an accomplished business owner/operator both co-owning a business with
my husband, and running my own Web-Page company called Triquetra
Productions, of which I still maintain several clients. I have extensive
skills in office/business management, bookkeeping, computer
hardware/software/training and much more.
I also have extensive knowledge in Microsoft software, and networks.
I am interested in
all shifts, and my salary is negotiable, as is my schedule.
Objective:
To obtain a position within your company.
Professional Qualifications:
Computing:
-
Web-page creation, developing content and graphics, setup and
maintaining servers, and network infrastructure.
Website maintenance, updates, internet, intranet, and networking
to include; HTTP, Java, Java Script, CGI and Pearl, PC set-up and
installation of software
-
Proficient in: Windows 95, 98, NT and XP. MS word, Excel, Power Point,
Access, Outlook, Front page, Net Meeting, Flash, Netscape, MSIE, TCP/IP,
SMTP, Networking & Shopping Carts and others to numerous to mention.
All Microsoft OS’s.
Intranets: Falcon systems, Sage, SPI, DOS, Peach Tree
Office/Accounting/Customer Service:
-
Several years of customer service experience at Shopping.com with retail
sales background. Experienced with a/p, a/r, data and office management,
general office and receptionist/telephone skills.
Industrial
-
Performed assembly and disassembly, soldering/micro soldering and
testing of electronics including cell phones.
Additional Experience and Training (Health Field)
-
I am also a Nationally Certified RMA, and have done in home Health Care
and assistance on and off and in a part time capacity for 17 years.
I have been liaison between geriatric patients and
family/healthcare. And I specialize in Geriatrics and Substance/Mental
clients who need in home care occasionally providing everything from
assistance in home, to total self care.
I do this part time as I also love What I do full time.
But in this field I was helping family and friends with my
degrees and certifications.
Professional Experience:-
June 2008-Febuary 2009:
ACT Call
Center
Taos NM and AAA Home Health Care
·
Hired out for Bank of America Fraud detection
and Resolution
·
Assisted cardholders with credit issues
·
Fast resolutions of those problems
·
Complete assistance of in home health care
September 2006-June
2007:Customer Support
Liberty Medical & Shell Gas
station on Bayshore
·
Receiving Inbound and Outbound calls
·
Helping Patients with their accounts and
Diabetic Supplies
·
Giving technical help with the various Meters
·
Worked a second job for 6 months at the Shell
on Bayshore as assistant manager.
April 2001-Present day:
IT\Web\Customer Support
Triquetra Productions
·
Maintains Web Pages for various local and
national companies.
·
Self employed/Owner of Company
·
Creates and Maintains company Web Pages,
Shopping Carts and Web Products.
·
Maintains network, providing local and long
distance support.
· Assisted with site maintenance for MiracleMike.com.
· Maintains E-Commerce Web Sites & Data Base
· IT and Software Support.
· And for the last 17 years I have utilized my RMA, and on the side have maintained my national registration, and have done Home Health Care and in home Medical Assisting. And in the past I have worked in Nursing Homes, Offices, and Rehab centers. Again, this was part time to help family and friends.
Feb 2006-June 2006
Assembly/Disassembly/Testing
Manpower Arvato
· Assembly/Disassembly and testing of Nokia and Motorola phones including Razor phones.
Dec 2004 – March 2005
Cashier
Publix
Melbourne, FL
·
Cashier
·
Replenished floor stock after closing
April 2000-2001
IT\Web\Customer
Support
ACHC/LMS/AskGasp
Irvine CA
·
Created and maintained both company web
pages, shopping carts, web products, maintained E-Commerce web sites, and
data bases.
·
Maintained Network (NT Server & Microsoft
Exchange), provided IT and software support for the company in a management
capacity.
10/99-4/00
Customer Service Engineer
Accounting Principals
Irvine, Ca
(Temp):
·
Customer Representative, performed web-page
design.
·
Trouble shooting, resolution, provided
customer assistance with Web-Stores
1/99 – 8/99
Customer Service Engineer Shopping.com
Huntington Beach CA
·
Customer Service and Web Page Maintenance
·
Dealt with Returns
·
Was responsible for the more challenging
customer support Issues
·
Customer service/help desk provided
troubleshooting for utilizing online systems for immediate service.
1995 – 1998
IT\Web\Customer
Support
Osprey Computing &
Networking Service
Palm Bay, Florida
Co-Founder
·
Installed Intranets for local businesses,
small business PC set up and installation.
·
Provided on-line request database for local
restaurants
·
Created & Maintained web pages for local
businesses, as well as web hosting
·
Accounts receivable/payable
1996-1998
Assembly\Micro Soldering
Temp Services (JMS)
Melbourne, Fl
· Assembly
· Micro Soldering
1985 – 1995
Norell & Kelley temporary Services
Orlando / Brevard Florida
·
Data Entry, Database Creation /Management and
Inventory Control
·
Shipping & Returns, Customer Service and
Collections
·
Bookkeeping/Payroll/Accounting/Billing and
Accounts Receivable and Payable
·
Receptionist/Secretary
·
Circle K cashiering/Texaco Management/Taco
Bell Management
References:
|
Louise Murphy, AAA home health care
**Recommendation**
Sandi Butler, Founder of Life on the Way Ministries
Port St. Lucie
**Recommendation** Ronald E Ray, IT Specialist, Diwaniyah Iraq Michael Haertjens, Miracle Mike, .inc Palm Bay Fl Sr. Software
Engineer Harris, Florida Dax Valencia, Land American, Marketing Design, Irvine Ca
|
Ed St.Amour, Owner of ACHC Charlie Turner, TeckSpec Sales Executive Andrew Kennedy, Shopping.com supervisor Shopping.com Victor Garcia, Storage Sentinel, (sub division of ACHC),
Executive
|
Education(Past and continuing)
1990 Brevard Community College and UF
1990 Keiser College Associated Computer Science Program\accounting and management
2004Herzing College MCSE and NET+ Training
To Date I stay current in all Microsoft technologies and in my other field. I actively attend numerous seminars and online refreshers for both, and also take social training to enhance my Human relations to better enhance my skills. I also use my RMA certification to provide family and friends with in home health care.